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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

Some of the topics include literacy and math, advising Black male engineering majors, socio-emotional development, leadership, community college experiences, Black male veterans, athletes in P-12 and higher education, and the recruitment and retention of Black males in educator preparation programs. & Alexander, L.D.

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What is “one front door” onboarding and how could it help your students?

EAB

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding?

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