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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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It may be time to rethink the college minor (opinion)

Confessions of a Community College Dean

These colleges and their certification advocates argue that certification not only readily equips students with the real-world skills to transition successfully to their first job post but also addresses many of the equity concerns colleges face by validating the idea that all forms of learning are valued, including forms of skilled labor.

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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

The literature is replete with research on the negative outcomes Black males experience from employment to education as well as from health and interactions with law enforcement. Black boys are also suspended and expelled at much higher rates than other students ( Graves & Wang, 2022 ). Chapter 5: Small, C.L. Cunningham, P.D.

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

Drumm McNaughton explores how higher ed leaders can follow these actionable steps with CEO Elliot Felix of Brightspot Strategy, a consultancy focusing on attracting and retaining students. At CUNY, Guttman Community College’s “Ethnographies of Work” class has students shadow employees. Elliot Felix 01:43 It is, it is.

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SCOTUS, Affirmative Action, and the Future of University Diversity: Changing Higher Ed Podcast 174 with Host Drumm McNaughton and Guests Thomas Parham and Dilcie Perez

The Change Leader, Inc.

Symposium for 10 years and sought to extend the boundaries of the university community countywide. For the past 35-plus years, Parham has focused his research efforts in the area of psychological nigrescence and has authored numerous articles in the area. He also served as chair of UCI’s Martin Luther King Jr. And now Dr. P, please.