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Why customer service matters for community colleges

EAB

Our research shows that difficulty accessing the college—whether it’s reaching enrollment staff, the financial aid office, or academic advising—can be disruptive to the student experience. To learn more or request a demo, fill out the quick form below. Ready to find out more?

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Student Transfer (Part 2) – How to Improve the Transfer Experience for Students

Parchment

So then it gets back to the difficult thing which is like pathways, thinking about pathways, academic advising. I’m in the financial aid and I don’t know the answer to this transfer question. We wouldn’t say financial aid doesn’t need to know how to deal with that. to overcome, right?

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