Remove Academic Advising Remove Enrollment Management Remove Faculty Remove Student Services
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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

In stark contrast to prevailing trends in higher education, colleges and universities have or are boosting their enrollment, retention, and graduation rates by improving their students’ sense of belonging, student support services, student-faculty relationships, and career readiness programs.

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SCOTUS, Affirmative Action, and the Future of University Diversity: Changing Higher Ed Podcast 174 with Host Drumm McNaughton and Guests Thomas Parham and Dilcie Perez

The Change Leader, Inc.

Part of the symposium’s goal was not just to pay attention to the legacy of Juneteenth but to listen to the experiences of Black students, faculty, and staff. A designated committee released a report following the symposium on June 18 of this year called “ The Black Student Success and Elevating Black Excellence within the CSU.”

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Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

higher ed raised many questions and motivated their quest to build a student lifeline that was dialogue-based and understood what students encounter on campus. They started with a free campus app to facilitate feedback to faculty called ClassPulse. Their encounter with U.S. Campuses are bureaucracies.