article thumbnail

Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The office most colleges called the bursar was instead called the cashier. Students who were the first in the family to attend college had probably never even heard of a bursar before, but everyone knows what a cashier is. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 73
article thumbnail

How schools are expanding student mental health support without hiring more counselors

EAB

Faculty, administrators, and staff also have a role to plan in this aligned model, often simply by doing what they do best. February 21, 2023 Our partners implemented strategic advising campaigns at 40 schools in 27 states. By combining these concepts, we can align our programs and services to support wellbeing more effectively.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Our second cohort concluded in December 2021, our third cohort wrapped up in spring 2022, our fourth occurred in fall 2022, and our fifth occurred in spring 2023. All cohorts ended with presentations of the fellows’ capstone projects. Below are a few of the key themes that appeared in multiple capstone projects from past participants.

article thumbnail

Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

After finding this was happening, campus leaders had CCD more closely align the course objectives at the two other universities or had faculty identify all of the course learning objectives with an equivalency of transfer and credit. Here we are in 2023, and I am still in education. What does the faculty think? That was 1998.

article thumbnail

The Eight Dimensions of Student Wellness

EAB

July 18, 2023. Did you know your bursar is a wellness office? But if a student is interacting well with the bursar's office, meaning they aren't paying the bills or they don't even know what a bursar is, and then that's gonna contribute to financial un-wellness in that regard. Welcome to the Office Hours with EAB podcast.

Bursar 52
article thumbnail

How to Encourage Student Help-Seeking Behavior

EAB

July 25, 2023. I did not know the bursar was not someone's last name until I was taught that the bursar is a role and not person. Usually it's a faculty member, academic advisor. Podcast How to Encourage Student Help-Seeking Behavior Episode 159. Welcome to the Office Hours with EAB podcast.

Bursar 52