article thumbnail

Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

article thumbnail

Survey data show disparities in college course registration holds

Confessions of a Community College Dean

Some examples: a student who hasn’t completed an advising requirement doesn’t register for the next semester at all. Or a student with a financial hold drops out “because of very small fees they can’t afford to pay.” ” What about financial holds? She made it by two days.