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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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University of Dayton, Sinclair CC share students

Confessions of a Community College Dean

Image: Setting community college students up for success can result in institutional partnerships, as demonstrated by the University of Dayton’s work with Sinclair Community College in Ohio. The initiative also increases the number of graduates who remain in the Dayton area and contribute to its local workforce.

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Improving Enrollment, Retention, and Graduation Rates: Learning from the Arrupe College Strategic Enrollment Model

The Change Leader, Inc.

Additionally, first-year students receive more one-on-one time with their academic advisers since each advisor only oversees 20 to 25 students, unlike other schools where advisors can be grouped with 500-plus students. And unlike most community colleges, all courses are credit-bearing, including remedial classes.