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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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It may be time to rethink the college minor (opinion)

Confessions of a Community College Dean

It may be time to rethink the college minor. A Move Toward Credentialing People are questioning the value of a college degree and demonizing college along the way. Rethinking the Minor Four-year institutions can learn much from the partnership between the community colleges and corporations like the Ford Motor Company.

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University of Dayton, Sinclair CC share students

Confessions of a Community College Dean

Image: Setting community college students up for success can result in institutional partnerships, as demonstrated by the University of Dayton’s work with Sinclair Community College in Ohio. The initiative also increases the number of graduates who remain in the Dayton area and contribute to its local workforce.

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Improving Enrollment, Retention, and Graduation Rates: Learning from the Arrupe College Strategic Enrollment Model

The Change Leader, Inc.

Turning Around Retention and Graduation Numbers Arrupe College of Loyola University Chicago has broken the mold for turning around retention and graduation numbers. They have bucked the national average by using a strategic enrollment model that turns the traditional higher ed model on its ear. Thomas in St.

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SCOTUS, Affirmative Action, and the Future of University Diversity: Changing Higher Ed Podcast 174 with Host Drumm McNaughton and Guests Thomas Parham and Dilcie Perez

The Change Leader, Inc.

Colleges and universities can emulate the initiatives at the California State University (CSU) System, which was forced to create and rely on other diversification methods when an earlier ruling imposed similar restrictions on California schools with the passage of Proposition 209. In June 2022, CSU held its first-ever Juneteenth symposium.

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

Notable examples include Johns Hopkins’ Imagine Center, where career planning, life design, academic planning, and academic advising are all integrated into one place. At CUNY, Guttman Community College’s “Ethnographies of Work” class has students shadow employees. Elliot Felix 01:43 It is, it is. Prototyping.