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Implementing a caseload management model in a newly centralized division

EAB

Blogs Implementing a caseload management model in a newly centralized division August 9, 2023 Melissa Grant Associate Dean of Advisement, Office of the Provost, Pace University The views and opinions expressed are those of the author and do not necessarily represent the views or opinions of EAB. Tier one encompasses all students with a 2.19

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Why customer service matters for community colleges

EAB

Our research shows that difficulty accessing the college—whether it’s reaching enrollment staff, the financial aid office, or academic advising—can be disruptive to the student experience. Invest in customer service professional development. To learn more or request a demo, fill out the quick form below.

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Student Transfer (Part 2) – How to Improve the Transfer Experience for Students

Parchment

So then it gets back to the difficult thing which is like pathways, thinking about pathways, academic advising. I’m a student or a learner Order I work at an institution or business Get a Demo The post Student Transfer (Part 2) – How to Improve the Transfer Experience for Students appeared first on Parchment.

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