Diverse: Issues in Higher Education

DECEMBER 1, 2023

Melanie Lechtenberg Melanie Lechtenberg has been named vice president for enrollment management at Culver-Stockton College in Canton, Missouri. She served as dean of records, registrar, and financial aid at John Wood Community College in Quincy, Illinois.

Financial Aid 233

Financial Aid Enrollment Management Community College Management 233

EAB

NOVEMBER 1, 2023

Creating a Customized Strategic Enrollment Management (SEM) Dashboard Elmira College's partnership with Edify About Elmira College is a private college with a total enrollment of 673 students, a 76% retention rate, and a 56% six-year graduation rate.

Enrollment Management 52

Enrollment Management Management Financial Aid Admissions 52

EAB

JULY 21, 2023

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

Community College 98

Community College Recruitment Electronics Financial Aid 98

Confessions of a Community College Dean

FEBRUARY 16, 2023

Image: Community college leaders are largely thrilled about the rise in high school students enrolling in college classes, particularly after steep enrollment declines during the pandemic, and many are hoping the trend continues. “But community colleges can’t lose their shirt in the process.”

Community College 106

Community College Budget and Finance Management Financial Aid Banking 106

EAB

AUGUST 9, 2023

Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes. The blog posts below are written by the participants to showcase their project and early outcomes.

Budget and Finance Management 52

Budget and Finance Management Marketing and Communication Services Enrollment Management Higher Education 52

The Change Leader, Inc.

AUGUST 8, 2023

Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the Community College of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to community college leadership. Dr. DeSanctis is unique.

Higher Education 98

Higher Education Education Development and Fund Raising Community College 98

The Change Leader, Inc.

MAY 31, 2023

In his latest podcast episode, Dr. Drumm McNaughton talks with two CEW professors who worked on the study, Research Professor of Education and Economics Dr. Examples include expanding recruitment efforts and creating stronger partnerships between high schools and colleges. More outreach and advising can demystify college for students.

Higher Education 105

Higher Education Financial Aid Education Marketing and Communication Services 105