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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financial aid. Financial aid has its own language.

Bursar 74
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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

As higher ed nears the looming enrollment cliff , colleges and universities looking to drive enrollment growth must identify more pathways for students to obtain a college degree, especially in the case of first-generation students. She started her education career in K-12 and moved to community college leadership.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

The culminating experience for the EAB Rising Higher Education Leaders Fellowship was the capstone project that substantively contributed to the fellows’ professional advancement and helped solve a pressing challenge facing their home institutions. The topics covered included student success, budget models, change management, and more.

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Consolidating touch points for retention

Confessions of a Community College Dean

Image: One-stop services are not new to higher education. For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

Gottlieb says these aren’t always bad news for students, either: “Sometimes it means that the student hasn’t shown up in Financial Aid to sign their promissory note.” ” More difficult are financial holds due to large balances that students must pay on their own. She made it by two days.