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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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5 areas for community colleges leaders to take stock in 2023

EAB

Blogs 5 areas for community college leaders to take stock in 2023 And resources to help sustain your post-pandemic momentum Now that community colleges have weathered the storm of the pandemic, it’s time to take a moment to recognize all you have accomplished, and then to begin to steer the transition from a “crisis” mindset to a sustainability one.

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Community Colleges Increase Housing Options

Diverse: Issues in Higher Education

The profile of the average community college student is changing. While two-year institutions still have significant populations of adult students and people desirous of enhancing their career options, there is a growing number of first-time college students, age 18 to 22, that are seeking a traditional college experience.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the Community College of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to community college leadership. Dr. DeSanctis is unique.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Cooper Medical School of Rowan University Fostering sense of belonging among Black undergraduate students Melissa McGuire, Ph.D., Scholastica Student Success Improving success for pre-health students Joe Fritsch, Ph.D., Below are a few of the key themes that appeared in multiple capstone projects from past participants.

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SCOTUS, Affirmative Action, and the Future of University Diversity: Changing Higher Ed Podcast 174 with Host Drumm McNaughton and Guests Thomas Parham and Dilcie Perez

The Change Leader, Inc.

Part of the symposium’s goal was not just to pay attention to the legacy of Juneteenth but to listen to the experiences of Black students, faculty, and staff. A designated committee released a report following the symposium on June 18 of this year called “ The Black Student Success and Elevating Black Excellence within the CSU.”

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

In stark contrast to prevailing trends in higher education, colleges and universities have or are boosting their enrollment, retention, and graduation rates by improving their students’ sense of belonging, student support services, student-faculty relationships, and career readiness programs.