article thumbnail

How Post University’s Career Readiness Model Can Help Not-For-Profit Universities and Graduates: Changing Higher Ed Podcast 172 with Host Dr. Drumm McNaughton and Guest Camille Dumont

The Change Leader, Inc.

For instance, retail workers acquire customer service and communication skills. As a faculty member, Camille developed and taught courses for her alma mater, Iona College, in the health services management graduate program. I tell them that if you’re working in retail, you’re learning customer service skills.