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Tailoring Student Services to Create Career-Ready Graduates: Changing Higher Education Podcast 153 with Host Dr. Drumm McNaughton and Guest Kevin Grubb

The Change Leader, Inc.

16 May · Episode 155 Tailoring Student Services to Create Career-Ready Graduates 36 Min · By Dr. Drumm McNaughton Hear how Villanova University is creating career-ready graduates with approximately 94% of students being accepted into internships. This culture is also instilled at the faculty level.

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Edify Accelerators: Custom Dashboards for Your Campus

EAB

This page provides information on different accelerators. The dashboards include templatized reports, metrics, and key performance indicators (KPIs) based on EAB research and experience with hundreds of institutions so that partners need not start from scratch.

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Data-Driven Decision Making in Higher Education: Unlocking the Potential of Analytics

Creatrix Campus

BARC Research. Data-Driven Decision-Making, often abbreviated as DDDM, is a strategic approach that relies on the systematic analysis of data to guide organizations and institutions in making informed choices and solving complex problems. Inspiring new teaching and research approaches. Forbes Survey. McKinsey Global Institute.

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Here’s how to engage your alumni and facilitate lifelong learning

EAB

According to research by Sunil Gupta, Donal Lehmann, and Jennifer Ames , your current customers (in this case, students) are your best prospects as they have a great impact on organizational value. And, according to a 2016 Pew Research Center report , 73% of American adults consider themselves to be lifelong learners.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

In addition to the content from the subject-matter expertise and professional skills development sessions, the fellows also had access to EAB’s research library and experts, and they were paired with a partner to help develop ideas and get feedback along the way.

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5 areas for community colleges leaders to take stock in 2023

EAB

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. and increased Navigate student app usage by 42% in the 2021-22 academic year by standardizing advising processes.

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the 81% indicated that a confusing enrollment process is enough to cause a new student to not enroll.