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5 areas for community colleges leaders to take stock in 2023

EAB

FEBRUARY 20, 2023

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. and increased Navigate student app usage by 42% in the 2021-22 academic year by standardizing advising processes.

Community College 52
Community College Recruitment Management Enrollment Management 52
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Why customer service matters for community colleges

EAB

JULY 21, 2023

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the

Community College 98
Community College Recruitment Electronics Financial Aid 98
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