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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! I just want to be able to do this online—why can’t I do this from my phone?

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6 trends impacting community college enrollment in 2023

EAB

It’s easy to understand how these barriers make it impossible for students to start, or finish, their education without deliberate support from student affairs professionals. These six trends will have long-term impacts on how community colleges interact with students and getting ahead of them now will position you for success in the future.

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5 Benefits of Partnering With a Higher Ed Marketing Agency

HEMJ (Higher Ed Marketing Journal)

What Is a Higher Ed Marketing Agency ? At its most basic level, a higher ed marketing agency serves as a marketing partner for universities, colleges, and other higher education program operators. Each program has unique goals, but the marketing agency typically is a partner in increasing enrollment and retention.