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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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It may be time to rethink the college minor (opinion)

Confessions of a Community College Dean

It may be time to rethink the college minor. Instead of or in addition to minors, higher education stakeholders may want to consider partnering with employers—both public and private—to create pathways toward certifications specifically designed to help students enter the workforce with higher-paying jobs.

IT 117
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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

Hines Our co-edited book, Black Males in Secondary and Postsecondary Education: Teaching, Mentoring, Advising and Counseling, is one of the most comprehensive textbooks on Black males. Black Males in Secondary and Postsecondary Education ( Advances in Race and Ethnicity in Education, Vol. Emerald Publishing Limited.

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What is “one front door” onboarding and how could it help your students?

EAB

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding?

IT 52
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Top Strategies for Improving Student Retention in Higher Education

Creatrix Campus

Top Strategies for Improving Student Retention in Higher Education admin Fri, 12/23/2022 - 05:27 It is the rule of Gen Z now. Google is what they breathe through, mobile apps for higher education , and advanced gaming technologies to beat their boredom, what naught? Student Retention is picking up like haywire.

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Consolidating touch points for retention

Confessions of a Community College Dean

Image: One-stop services are not new to higher education. For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

In stark contrast to prevailing trends in higher education, colleges and universities have or are boosting their enrollment, retention, and graduation rates by improving their students’ sense of belonging, student support services, student-faculty relationships, and career readiness programs.