EAB

JULY 21, 2023

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

Community College 98

Community College Recruitment Electronics Financial Aid 98

The Change Leader, Inc.

MARCH 2, 2023

The program begins with a multi-day summer orientation to instill a sense of community in its incoming first-year students. This takes place on campus even though the college is a commuter school. Academic advisors and rising sophomores are crucial in first-year students’ lives after orientation.

Marketing and Communication Services 52

Marketing and Communication Services Financial Aid DEI Academic Advising 52

The Change Leader, Inc.

SEPTEMBER 27, 2023

Part of the symposium’s goal was not just to pay attention to the legacy of Juneteenth but to listen to the experiences of Black students, faculty, and staff. The report invites CSU to acknowledge that there is a gap between the system’s aspiration of providing Black equality for students, faculty, and staff and actualizing it.

Student Affairs 52

Student Affairs Faculty Higher Education Consulting 52

The Change Leader, Inc.

MARCH 28, 2023

In stark contrast to prevailing trends in higher education, colleges and universities have or are boosting their enrollment, retention, and graduation rates by improving their students’ sense of belonging, student support services, student-faculty relationships, and career readiness programs. The faculty play the other part.

Marketing and Communication Services 52

Marketing and Communication Services Consulting Support Services Libraries 52