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Student survey reveals gaps in core academic advising functions

Confessions of a Community College Dean

Image: Locksley Knibbs, lead academic adviser for students studying the natural sciences at Florida Gulf Coast University, knows that advisers take on different roles to serve the whole student: mentor, advocate, mediator, coach. “We advise you based on the curriculum or the degree that you have declared on your record.

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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Faculty and Credit Transfer

Confessions of a Community College Dean

Blog: Beyond Transfer For many students, transferring between community colleges and 4-year institutions is sometimes the only path to a bachelor’s degree. Community colleges provide a valuable service to students due to lower costs, closer proximity to home communities, and more flexibility for non-traditional students.

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2023 Seal of Excelencia

Diverse: Issues in Higher Education

“Financial aid, retention, and faculty/staff representation are part of the Seal,” says Dr. Deborah Santiago, co-founder and CEO of Excelencia in Education, who says she is delighted to see institutions with intentional practices actively working toward increasing Latino representation in key positions. Morishita, interim president at CSULA.

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Working Smarter: Leveraging Digital Tools for Student Advising

The Scholarly Teacher

These include building strong relationships, timely communication, staying organized, and effective time management. Academic advising is complex and multifaceted, and yet many faculty advise without much training. Navigating technology can be a very challenging aspect of academic advising.

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Amarillo hires corporate chaplain to serve faculty and staff

Confessions of a Community College Dean

Gray felt inspired to instead become a chaplain at Amarillo College and help faculty and staff of the two-year institution with their mental health struggles. Gray was more interested in the mental health of faculty and staff members. “The timing couldn’t have been more perfect,” Gray said.

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A Continued Commitment to Community

Diverse: Issues in Higher Education

We’re changing the landscape of how community colleges serve underserved students,” says Espiritu. “We Having cohorts here is really important, especially for engineering and computer science because it’s a community that supports each other.” The faculty and staff overseeing EPW know each student personally. “I