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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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It may be time to rethink the college minor (opinion)

Confessions of a Community College Dean

It may be time to rethink the college minor. Instead of or in addition to minors, higher education stakeholders may want to consider partnering with employers—both public and private—to create pathways toward certifications specifically designed to help students enter the workforce with higher-paying jobs.

IT 119
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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

Some of the topics include literacy and math, advising Black male engineering majors, socio-emotional development, leadership, community college experiences, Black male veterans, athletes in P-12 and higher education, and the recruitment and retention of Black males in educator preparation programs. Emerald Publishing Limited.

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Top Strategies for Improving Student Retention in Higher Education

Creatrix Campus

Top Strategies for Improving Student Retention in Higher Education admin Fri, 12/23/2022 - 05:27 It is the rule of Gen Z now. Student retention refers to the ability of an educational institution to keep enrolled students enrolled until they have completed their academic program or attained their educational goals.

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What is “one front door” onboarding and how could it help your students?

EAB

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding?

IT 52
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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. It’s about service-oriented levels of engagement ,’” explains Sine.

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Boost Higher Ed Enrollment and Graduation Rates – The Power of Student Support and Belonging: Changing Higher Ed Podcast 148 with Host Dr. Drumm McNaughton and Guest Elliot Felix

The Change Leader, Inc.

Notable examples include Johns Hopkins’ Imagine Center, where career planning, life design, academic planning, and academic advising are all integrated into one place. At CUNY, Guttman Community College’s “Ethnographies of Work” class has students shadow employees. Elliot Felix 01:43 It is, it is.