Remove Academic Advising Remove Financial Aid Remove Food Remove Student Services
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Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

The text message chatbot engages with students throughout the year and asks them questions about their college experience. When it determines that students could use specific help, it connects them to corresponding on-campus resources, like the financial aid office or the career center. Campuses are bureaucracies.

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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.