article thumbnail

Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

Each department—whether it is academic, registrar, advising, career counseling, student services, student success, food service, housing—are separate fiefdoms. There are few solutions that can bridge these gaps for students, or provide feedback from the students to the multiple campus departments.

article thumbnail

Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.