Remove Administration Remove Enrollment Management Remove Financial Aid Remove Student Services
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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Many tackled improving student success, retention, and equity at their institutions, while others focused on budget models and streamlining administrative processes. Cooper Medical School of Rowan University Fostering sense of belonging among Black undergraduate students Melissa McGuire, Ph.D.,

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Essentially, by spending less time on clerical tasks, students can spend more time on their studies.

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Unleash the Chatbots! AI for Retention

Higher Ed Connects: Technology

When it determines that students could use specific help, it connects them to corresponding on-campus resources, like the financial aid office or the career center. When appropriate, it also suggests specific next steps that administrators can take to help students overcome these struggles.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Colleges can help instill this mindset by partnering with high schools to provide support structures that help students navigate higher ed policies and processes and could lead to them doubting themselves once in college. These supports must be implemented at the K-12 level so higher ed can monitor the progress of prospective students.

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Data-Driven Decision Making in Higher Education: Unlocking the Potential of Analytics

Creatrix Campus

Both educators and administrators can benefit from the power of data analysis by gaining useful insights that motivate wise choices and improve student outcomes. Streamlining administrative processes. Data management automation can help collate and map tons of data seamlessly, reducing administrative burdens and human errors.

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2023 Higher Education Year in Review and 2024 Predictions: Changing Higher Ed Podcast 187 with Host Deborah Maue and Guest Dr. Drumm McNaughton

The Change Leader, Inc.

Challenges in Institutional Implementation Maue highlighted a key challenge facing institutions in adopting these programs: the financial aspect. She pointed out that while these programs are in demand by students, they are typically small in scale and do not generate substantial revenue.