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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financial aid. The office most colleges called the bursar was instead called the cashier.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

Drumm McNaughton speaks with Dr. Marielena DeSanctis, president of the Community College of Denver, who shares some of the solutions she was able to identify based on her unique understanding of higher ed. She started her education career in K-12 and moved to community college leadership. Dr. DeSanctis is unique.

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Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

Today, we're going to talk about student recruitment at community colleges, an area many schools are prioritizing as they compete for a shrinking pool of students. I'm a director of strategic research here at EAB with a focus on community colleges. With me today to talk about this very topic is my colleague, Tara Zirkel.

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How schools are expanding student mental health support without hiring more counselors

EAB

An example of a Stepped Care model from Calvin University LEARN how to build your own stepped care model Supporting the whole student Stepped Care is grounded in the understanding that the entire community can play a role in supporting mental health and well-being.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

Director for Transfer & Pathways, Central New Mexico Community College University Research Optimizing institutional resources for research growth Nick Hagemeier, Interim Vice Provost for Research, East Tennessee State University Want to learn more about the Rising Higher Education Leaders Fellowship?

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Survey data show disparities in college course registration holds

Confessions of a Community College Dean

This is just one finding from Inside Higher Ed and College Pulse’s recent Student Voice survey of 3,004 undergraduates about navigating their academic paths. One Student’s Experience Ariadne Farina, who is studying studio art at Borough of Manhattan Community College of the City University of New York, plans to graduate this term.

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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Image: One-stop services are not new to higher education. Why a One-Stop?