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SINDY REYNOLDS

Diverse: Issues in Higher Education

Reynolds, a Cleveland State alumna, served the Tennessee college as bursar. She holds a bachelor’s degree from Tennessee Wesleyan, a master’s from Austin Peay State University, and a doctorate in education from East Tennessee State University.

Bursar 202
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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

The office most colleges called the bursar was instead called the cashier. Students who were the first in the family to attend college had probably never even heard of a bursar before, but everyone knows what a cashier is. The folks in the bursar’s office put up a sign saying “credit cards not accepted.”

Bursar 73
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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

As higher ed nears the looming enrollment cliff , colleges and universities looking to drive enrollment growth must identify more pathways for students to obtain a college degree, especially in the case of first-generation students. These experiences have taught her how both sectors can collaborate and leverage each other’s strengths.

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Adult learners: Who they are & what they want from college

EAB

Thirty percent of surveyed adult learners who discontinued their education said they stopped out because of high costs. These students may also face financial impediments from their prior higher ed experience, such as student loan debt or lingering bursar holds.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

The culminating experience for the EAB Rising Higher Education Leaders Fellowship was the capstone project that substantively contributed to the fellows’ professional advancement and helped solve a pressing challenge facing their home institutions. The topics covered included student success, budget models, change management, and more.

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Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

Kind of a fun fact is that over the course of the pandemic eight million young adults have opted out of higher education, but 60% of them may have applied to college which means these non-consumers could be hiding in plain sight just waiting to be engaged. MS: Awesome. You just released a white paper on this topic, right?

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Consolidating touch points for retention

Confessions of a Community College Dean

Image: One-stop services are not new to higher education. For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid. Why a One-Stop?