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Secret Shoppers and Audience Awareness

Confessions of a Community College Dean

Blog: Confessions of a Community College Dean The Education Department is planning to deploy “secret shoppers ” to colleges around the country to suss out deceptive and predatory practices, particularly around financial aid. The office most colleges called the bursar was instead called the cashier.

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Adult learners: Who they are & what they want from college

EAB

For example, career counseling, financial aid, and other support services may be unavailable via virtual appointment or only open during traditional business hours—making them difficult for working professionals, parents, and others to access.

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Drive Enrollment Growth with First-Gen Pathways to Success: Changing Higher Education Podcast 167 with Host Dr. Drumm McNaughton and Guest Dr. Marielena DeSanctis

The Change Leader, Inc.

As higher ed nears the looming enrollment cliff , colleges and universities looking to drive enrollment growth must identify more pathways for students to obtain a college degree, especially in the case of first-generation students. These experiences have taught her how both sectors can collaborate and leverage each other’s strengths.

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Rising higher ed leaders tackle campus challenges in EAB’s fellowship

EAB

The culminating experience for the EAB Rising Higher Education Leaders Fellowship was the capstone project that substantively contributed to the fellows’ professional advancement and helped solve a pressing challenge facing their home institutions. The topics covered included student success, budget models, change management, and more.

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Consolidating touch points for retention

Confessions of a Community College Dean

Image: One-stop services are not new to higher education. For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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The Eight Dimensions of Student Wellness

EAB

And Lindsay touched on this a bit as well, but modernizing our student response is key and ensuring that the same way that we have gone through a bit of a reawakening in higher education around the role of all staff in student success is the second wave of the role of student wellness across all staff positions.

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