The Change Leader, Inc.

MAY 16, 2023

16 May · Episode 155 Tailoring Student Services to Create Career-Ready Graduates 36 Min · By Dr. Drumm McNaughton Hear how Villanova University is creating career-ready graduates with approximately 94% of students being accepted into internships. And now, here’s your host, Drumm McNaughton.

Student Services 52

Student Services Higher Education Professional Development Education 52

EAB

AUGUST 9, 2023

Cooper Medical School of Rowan University Fostering sense of belonging among Black undergraduate students Melissa McGuire, Ph.D.,

Budget and Finance Management 52

Budget and Finance Management Marketing and Communication Services Enrollment Management Higher Education 52

EAB

FEBRUARY 20, 2023

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. and increased Navigate student app usage by 42% in the 2021-22 academic year by standardizing advising processes.

Community College 52

Community College Recruitment Management Enrollment Management 52

EAB

JULY 21, 2023

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Invest in customer service professional development.

Community College 98

Community College Recruitment Electronics Financial Aid 98

The Change Leader, Inc.

APRIL 11, 2023

There are things that this student must do to adequately apply for the program. Have your enrollment management department and applications department go through an exercise to define every single step. For every single question that you ask these students, ask yourself at every stage, “Is this a piece of information we need?

Marketing and Communication Services 52

Marketing and Communication Services Computers and Informational Technology Higher Education Enrollment Management 52