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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

To this end, we provide P-12 educators; college/university faculty, administrators, and staff; and other education stakeholders a blueprint to collaboratively work with Black males through a culturally responsive lens. link] The success of Black males in community colleges across the nation is at a pivotal turning point.

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Top Strategies for Improving Student Retention in Higher Education

Creatrix Campus

Peer relationships, participation in campus activities, and accessibility to support services are all factors that can affect social integration. Institutional support: Students need a variety of resources to succeed in college, such as academic advising , tutoring, and mental health services.

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Consolidating touch points for retention

Confessions of a Community College Dean

For decades, colleges have consolidated many of their admissions and enrollment services functions under a single umbrella office—including, but not limited to, the bursar, the registrar, the cashier’s office and financial aid.

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SCOTUS, Affirmative Action, and the Future of University Diversity: Changing Higher Ed Podcast 174 with Host Drumm McNaughton and Guests Thomas Parham and Dilcie Perez

The Change Leader, Inc.

The committee consists of subject matter experts from across CSU and recognized that Black student success is linked to faculty and employee success. To hear the voices of everyone at CSU, the committee held separate listening sessions across the system for students, faculty, staff, and administrators. Perez holds an Ed.D.