article thumbnail

Secret Shopper Policy Draws Praise, Concern

Diverse: Issues in Higher Education

The Department of Education’s announcement last week of a secret shopper program to investigate the recruitment, enrollment, and financial aid practices of schools has garnered mixed reactions. While advocates of access hailed the policy, the for-profit sector and financial aid offices raised worries.

article thumbnail

Leadership Strategies for Rebuilding Trust on Campus: Part 1

Campus Sonar

In Campus Sonar’s latest industry trends report on “ Rebuilding Trust in Higher Ed ,” we explored the gap between trust and value to understand what audiences discuss about a college degree using social intelligence. Former Nevada System of Higher Education Chancellor, Melody Rose, said : “There’s a lot of mystery about our industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Work with CBOs to Supercharge Your Recruiting Efforts

EAB

Podcast How to Work with CBOs to Supercharge Your Recruiting Efforts Episode 139. EAB · How to Work with CBOs to Supercharge Your Recruiting Efforts Transcript [music] 0:00:11.3 Our experts share advice for recruiters and those who lead them to improve your working relationships with CBOs, who can become your biggest advocates.

article thumbnail

Education Department to review rules for online program providers

Confessions of a Community College Dean

The online program management companies, or OPMs, have grown in the last decade, but critics have accused the industry of engaging in aggressive recruiting practices and questioned the legality of the OPMs’ business practices. Colleges and universities are required to report details of their agreements to the department by May 1.

article thumbnail

2023 Seal of Excelencia

Diverse: Issues in Higher Education

Financial aid, retention, and faculty/staff representation are part of the Seal,” says Dr. Deborah Santiago, co-founder and CEO of Excelencia in Education, who says she is delighted to see institutions with intentional practices actively working toward increasing Latino representation in key positions. Dr. Erika D.

article thumbnail

New Admissions Counselor Resource Center

EAB

EAB partners with more than 1,100 colleges and universities on enrollment strategy and conducts research on best practices and trends in recruitment. Engaging Students' #1 Influencer in Recruitment. Engage parents in recruitment. Financial aid. Improve yield communications. Outreach to students and families.

article thumbnail

Education Department faces calls to rescind outsourcing guidance

Confessions of a Community College Dean

The department wrote a Dear Colleague letter in February that said any entity involved with the administration of an institution’s federal student aid is considered a third-party servicer, which puts them under the department’s oversight authority and subjects the companies’ contracts with institutions to regular audits.