Remove tags customer-service
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Elevating from Social Media Monitoring to Social Listening

Campus Sonar

You watch for posts to your Facebook page and direct tags and exact-match plain-text mentions on your official campus accounts on Twitter or Instagram. This is important work and a necessity for responsive customer service. Not watching your accounts and responding to tags would be bad business and just plain rude.

Media 98
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Report: Can CRMs Help HBCUs Support Students?

Confessions of a Community College Dean

A new report, released today, suggests using a customer service management system, or CRM, can help historically Black colleges and universities better serve students. Ad keywords: diversity Editorial Tags: Historically black colleges Is this diversity newsletter?: Hide by line?: Disable left side advertisement?:

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The Ultimate Guide to Learning Management System Software

Creatrix Campus

Limited customization, managed external installation, monitoring, and updates. Self-Hosted LMS: Licensed product with full control over installation and customization. External management for installation, monitoring, and updates, with direct access for customization. Cloud-Based LMS: Third-party subscription model.

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Navigating Privacy Controls with Google Analytics 4 (GA4)

EAB

For businesses using Google Tag Manager, enabling consent mode involves the following steps: 1. In Tag Manager, navigate to Admin and then Container Settings. To update specific tag consent settings, follow these steps: 1. In Tag Manager, navigate to Admin and then Container Settings.

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Turnitin's solution to AI cheating raises faculty concerns

Confessions of a Community College Dean

Chief among them were the inability of faculty and institutions to opt out of the service and the speed at which Originality would be introduced. ​He ” A Rapid Rollout, and No Way to TurnitOff When Turnitin announced the trial launch of Originality in February, Williams said he immediately had a host of concerns.

Faculty 120
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A better way to address revenue sharing and online marketing (letter)

Confessions of a Community College Dean

Department of Education is now considering changes to its guidelines addressing how outside providers bundle the services they offer to colleges and universities and to the regulations that define and govern third-party servicers. Bundled service providers should not be treated as a separate class.

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A legal blow to Internet Archive, controlled digital lending

Confessions of a Community College Dean

“Libraries are more than the customer service departments for corporate database products,” Brewster Kahle, the founder and director of the Internet Archive, wrote on the organization’s blog after the ruling. Under controlled digital lending, the library digitizes the book.

Libraries 127